Contact us

Phone: 13 22 81 - Access Canberra Contact Centre

Contact Centre opening hours:

Monday to Friday - 7am to 8pm
Saturday - 8am to 5pm
Sunday - 9am to 5pm
Limited service available outside of these hours.

Other numbers

International callers please use +61 2 6207 5111. International call rates apply.

If you require a translator or interpreter, you can contact us through the Translating and Interpreter Service (TIS) 13 14 50.

If you are deaf, or have a hearing impairment or speech impairment, call 13 36 77 and then ask for 13 22 81 or visit www.relayservice.gov.au to make an internet relay or captioned relay call.

Speak and Listen users phone 1300 555 727 and then ask for 13 22 81.

Internet relay users connect to the NRS and then ask for 13 22 81.

Emergency Services

Emergency - Triple Zero 000
SES 132 500
AFP 131 444
ACT Police 6256 7777
Crimestoppers 1800 333 000
Canberra Connect 13 22 81
National Security Hotline 1800 1234 00
Poisons Information Centre - 24 Hour Telephone Advice Line 13 11 26